Pitney Bowes Survey On Records Management In Government Uncovers Need, But Also Challenges
ECM Connection, January 8, 2009
A new survey of federal decision makers sponsored by Pitney Bowes Government Solutions, Inc. (PBGS) suggests that while government agencies are in need of records management systems, challenges exist that are slowing down the process of implementation. According to Jon Love, president, Pitney Bowes Government Solutions, records management is quickly becoming a topic of interest within government agencies because of the expense and difficulties of the Freedom of Information Act (FOIA) compliance, requirements associated with the National Archives and Records Administration and the overall complexity of records management.
The survey also revealed that although 57 percent of respondents believe records management is “essential”